Customer Pain Points
Cargo inspections and holds during US customs clearance are among the most stressful disruptions for exporters. Delayed handling can lead to high demurrage costs and even damage client trust and delivery timelines.
MTSC Solution
Dedicated staff follow up on inspection and cargo hold cases, immediately verifying the reason for the hold, supplementing required documentation, and coordinating with customs brokers and customs authorities to expedite release and minimize demurrage losses.
Process Overview
Receive inspection/hold notice -> Verify cause -> Supplement documentation/cooperate with inspection -> Follow up on release progress -> Arrange pickup and delivery after release.
Case Studies
[To be added] Case studies can be added here (cargo category + service scope, client details anonymized).